Delivery
We ship to the following EU countries (only mainland): Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and The Netherlands. If your country is not listed above, you may check options through one of our dealers (https://vaarnii.com/pages/local-dealers) or inquire us for availability (info@vaarnii.com).
Although these Terms are intended for consumer customers only, we note that business-to-business orders and project orders for architects and designers are shipped worldwide.
The delivery method and costs are based on the size of the items in each order. Smaller items, such as chairs and stools are delivered to the Customer’s door, while larger items, such as tables and outdoor furniture, or orders consisting of multiple items, are shipped on pallets and delivered curbside. The delivery method of each product is displayed on the product page. Please find the product pages on our website (https://vaarnii.com/collections/). The delivery costs will be added to the product prices at checkout.
Currently, we offer the following delivery methods: Delivery to the door by UPS and curbside delivery by Db Schenker. The delivery method of each product is displayed on the product page. The delivery costs are based on the size of the ordered products and the delivery costs will be calculated and added to the product prices at checkout.
Orders are processed within 3–5 business days. Exact delivery times depend on the stock status of the product, which is displayed on each product page (https://vaarnii.com/collections/). The general delivery time is 5–7 business days for items in stock and 6–8 weeks for items not in stock.
We shall not be liable for our obligations under these Terms if we are unable to perform our obligations due to force majeure.
If you order more than one product at a time, we reserve the right to deliver the ordered products in separate batches.
We are liable for loss or damage of the product during delivery. We are not liable for loss or damage of the product once the product has been delivered to the customer or another destination for collection by the customer.
We schedule delivery with the contact details provided at checkout (e-mail, phone number, and delivery address). The customer shall ensure that all details are correct and provide any additional necessary information, such as a door code if needed.
Orders are delivered on weekdays during standard business hours. Our delivery partner will send you a tracking number once the order has been shipped. Should the proposed delivery time be inconvenient, you shall liaise directly with our delivery partner to reschedule. In the event that you are unavailable at the scheduled time, your order may be returned to our warehouse, and re-delivery will need to be arranged with us, subject to an additional fee based on the initial delivery cost.
Delivery does not include placement of items inside the residence or the removal of packaging materials or pallets. For “White Glove” delivery service, please contact us (info@vaarnii.com) prior to placing your order.